First Callers

The First Callers Node

Category - Branching on Data

the First Callers node

The First Callers node uses event counters to count the number of calls which reach this node. This counter will be incremented each time this node is processed, and will branch according to the value of the counter after the increment:

Events must be configured within N2ACD to be eligible for selection in this node.

Sidebar

Configuration

To configure the node:

  1. Select the Event to increment and check.
  2. Set the Limit that will be used.

Note that both an event and a limit must be defined.