Navigation : Customers Flow Design Reports Nodes - Account Code Entry - Branch Counter - Breakout Dialing - Number Matching - Original Called Party - Play Announcement - Service Handover Node - Business Hours - Start - Caller Location - Calling Presentation - Caller Type - Calling Party - Cellsite Routing - Connect - Day of Week - Day of Year - Dialled Number - End Call - Extension Dialing - Follow Me - Increment Counter - Link - Location Routing - Loop Limit - Menu - Mobile Location - PIN Authorisation - Proportional Distribution - Reterminate Service - Set Counter - Speed Dial - Suburb Routing - Switch - Time of Day - User Input Play Announcement Configuration The Play Announcement Node Category - Caller Interactions The Play Announcement node plays the specified announcement to the caller. If the caller remains connected following the announcement, the flow continues. Configuration To configure the node: Select the announcement that is played to the user. Original Called Party Service Handover Node